Profitality applies the principles and techniques of Ergonomics and Industrial Engineering to develop “employee centric” designs that simplify operational execution at the unit level, resulting in a better customer service & hospitality as well as increases in sales, profits and return-on-investment (ROI), to support and drive "Brand Growth". Green for the facility and Green for the employees, results in Green "value" for the shareholders.

Designs can be applied to existing units to drive immediate significant impact, as well as for a new prototype design.

Developing operating systems and platform designs that drive
Profitable Hospitality is our Mission. It is all about balancing the opportunities that drive profits, with those that drive customer service or hospitality, to drive healthy long-term and sustainable profits and growth. There are many opportunities to positively impact profits, but at the expense of hospitality. Similarly, there are opportunities that can positively impact customer service and hospitality, but at the expense of profits. To succeed in the very competitive food service market, operators must find the optimum balance between both of these; increasing sales and throughput, while reducing capital and operating costs.

Over the course of the last 27 years of experience in the food service industry, Profitality's founder has stood by one major principle:
"To succeed short term, you need to drive profits" "To succeed long term, you have to drive Profitable Hospitality".