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Profitable Hospitality is the principle of simultaneously impacting profits and customer hospitality, resulting in an optimized investment that delivers a competitive and “differentiable” concept in the market to drive brand growth. |
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Profitality develops concepts that maximize the value of all the resources, including hourly and management labor, equipment, work stations and overall facility, resulting in maximum return-on-investment.
Profitality applies the principles of Ergonomics, Industrial Engineering & Operations Research, to develop “employee centric” and efficient operating platform and investment designs that facilitate consistent execution at the unit level.Our experience spans to nearly 3 decades and to more than 100 concepts, impacting both existing and new unit profitability.
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Labor Management - Develop management and hourly labor guides to maximize sales, throughput capacity and customer service, while improving the efficiency or the labor resource and reducing labor costs; “right labor”, in the “right place”, at the “right time”.
New Prototype Facility Design - Develop new prototype designs with an optimal operating platform, and a “right-sized” back-of-house and front-of-house that delivers optimum customer service, sales and unit profitability.
Supply Chain Re-Engineering - Re-engineer food and equipment supply chain to eliminate inefficiencies; reduce product cost, simplify operations, improve product quality and consistency and reduce labor costs.
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Process Re-engineering – Re-design and simplify processes, to improve labor efficiency, customer service, hourly throughput and product quality.
Existing Facility “Retrofit” Design – Improve existing operating platform design, to impact customer service, product quality, throughput, and labor cost.
Strategic Operations Study (SOS) – Define the impact the current design has on the customer experience and the use of all resources and develop “best practices” strategic improvement initiatives that drive “Profitable Hospitality”.
Other Services - Operations Engineering Outsourcing & Training, Consumer Insights, Computer Simulation, Menu Development, Retail Design.
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- Simplify Operations
- Increase Sales Throughput
- Improve Customer Service
- Reduce Employee Turnover
- Improve Product Quality/Consistency
- Decrease Food Cost
- Decrease Labor Costs
- Reduce Facility Size
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- Decrease Capital Costs
- Decrease Operating Costs
- Increase Unit Profitability
- Improve Return-On-Investment
- Improve Business Model
- Increase Brand Growth
- Optimize Investment
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Contact us at:
Phone:
305.336.1688 • e-mail: info@profitality.com |
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