Topic

Quick Service

QSR Sandwich Concept

35% Prototype Facility Size Reduction Speed of Service Improvement over 1 minute 30% Drive-thru Throughput Improvement 25% Product Quality Cook Time Variation Reduction

QSR Pizza Concept (International)

25% Speed of Service Improvement Process Re-Engineered & Simplified Labor Efficiency Improvement

Innovative (QSR) Service Model

Developed a model of a new service system that: Delivered higher throughput sales capacity. Used optimum labor deployment. Using equivalent floor space available.